At Curbside Connect, customer satisfaction is very important to us.

We put time and care into every custom mockup we create — and because each order is uniquely tailored to your home, all sales are final once mockups are delivered.

Refunds will only be considered under the following circumstances:

• Incorrect or incomplete delivery: If you do not receive the number of mockups you purchased.
  
  
• Major technical error: If the mockups delivered clearly do not resemble your home or the requested address.
  
  
• Non-delivery: If we are unable to fulfill your order within 10 business days of image submission.
  
  

Refunds will not be granted for:

• Preferences based on personal taste (e.g., not liking the style of a mockup).
  
  
• Minor differences in artistic interpretation or expected appearance.
  
  
• Change of mind after mockups have been created and delivered.
  
  

If you believe you qualify for a refund based on the criteria above, please contact us at support@curbsideconnect.com within 7 days of receiving your mockups.

Please include your order number and a brief description of the issue so we can review it quickly.